Returns & Exchanges
At MGB, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Our streamlined process ensures that if a product doesn't meet your expectations, we can quickly facilitate an exchange or a full refund.
Initiate Your Request
Log in to your MGB account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the products in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing